Returns & Exchanges
At Hampers, we strive for perfection in every gourmet collection; however, if your order arrives damaged or incorrect, we offer a hassle-free return or replacement process within 14 days of delivery.
Contact Support
Email our customer care team with your order number and a brief description of the issue regarding your food hamper.
Provide Evidence
For perishable items or damaged packaging, please attach clear photographs to your email to help us process your claim quickly.
Approval & Instructions
Once reviewed, we will provide a return authorization and a prepaid shipping label if the item needs to be sent back to our warehouse.
Refund or Replacement
Upon receiving your return or approving your claim, we will issue a full refund to your original payment method or dispatch a fresh replacement hamper.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing